Decorative hardware industry value after-sales service

With the development of the decorative hardware industry, various brands and merchants are flooded with the market. Some low-power businesses will provide decorative hardware products at prices far below the industry average price or even less than the cost, in order to gain market share and strive for energy. Take a slice.

The development of the decorative hardware industry has entered a stage of maturity. The brand competition in the decorative hardware industry is also fierce. The vicious competition in the decorative hardware market is not uncommon. On the other hand, the long-term price war will also be unsustainable, and many decorative hardware businesses will look forward to To the after-sales service this breakthrough.

Decoration hardware industry business "secrement" secret: Price warfare is not followed by the improvement of people's living standards and further deepen their understanding of health, so that consumers no longer blindly pursue low prices blindly. People must also consider their own safety while protecting the environment. More and more people are paying attention to the appearance, wear resistance, and flexibility of use of decorative hardware. At the same time, they pay more attention to whether the decorative hardware meets the requirements of environmental protection. .

Seeing that the price war is no longer sustainable, many businesses have turned their attention to this breakthrough in after-sales service. At the same time as providing free shipping, it also provided installation suggestions and plans, and sent technicians to conduct actual surveys and mappings of customers' houses, followed up on the installation of decorative hardware and after-sales problems, and further deepened the improvement of after-sales service capabilities. Consumer awareness of the decorative hardware industry.

After-sales service has become a contestable place:

In recent years, with the rapid development of the real estate market and the continuous increase in the amount of accommodation, the decorative hardware industry has also seen rapid development. However, with the surge in the number of companies and the gradual saturation of the market, the decorative hardware industry is also facing increasingly fierce challenges. How to stand out in the fierce competition becomes a key factor that restricts the development of the company.

With the gradual maturity of decorative hardware, various manufacturers have basically mastered this skill, so the manufactured products do not have much difference in terms of technical content, relying on technical victory has not been adapted to the current market environment and consumers Demand, manufacturers must be unique and seek new development models. In the past, manufacturers would also fight prices and take the route of low-price competition.

Nowadays consumers' consumption patterns and consumer psychology have produced new changes. Low prices are no longer the sole purpose pursued by consumers. People must also consider their own safety more while protecting the environment. Low-priced products will bring consumer doubts and low-price competition will not adapt to the development of the industry.

After-sales service has become a must for the current business. According to Jiuzheng Building Materials Co., Ltd., Xiaobian understands that the previous decoration hardware companies only provided decorative hardware services. This service has become too simple. Some companies have begun to provide deeper quality services, such as providing free shipping, installation advice and design drawings, sending technicians to conduct actual surveys and mappings of customers' houses, and follow-up on installation of decorative hardware and after-sales issues. . Let consumers experience a true one-stop service.

Through the improvement of after-sales service capabilities, the consumer's awareness of the decorative hardware industry has been further deepened. This is also a good publicity for the decorative hardware brand. At the same time after-sales service to form a complete industrial chain, but also to the decorative hardware companies to bring more value-added space, is conducive to the healthy development of decorative hardware industry.