Solid wood cabinets are not solid wood consumers sued the business

In recent years, people’s ability to purchase homes has gradually increased, and disputes related to home improvement have also increased. On October 27th, it was learned from the court of Xishan District, Wuxi City that disputes related to the protection of consumer rights accounted for more than 85% of home-made disputes. The judge of the People's Court stated that many consumers now have higher awareness of their rights protection and that they can't verbally agree on everything. They may lack of professional knowledge or have fewer relevant details in the details, causing disputes to occur from time to time.

Solid wood cabinets only the door is solid wood?

Mr. Zhang renovates his new home some time ago. There is a brand dealer who sells cabinets to sell solid wood cabinets and brings him a cabinet door. Mr. Zhang felt that the door was of good quality and he bought a set of nearly 80,000 cabinets. Later, when the cabinets were installed in the new home, the workers laid pipes for the hood and opened a hole in the cabinet. Mr. Zhang found that the scraps left were actually particleboard. Because the agent refused to make compensation and exchange, Mr. Zhang sued the business to court.

It is understood that the concept of solid wood furniture in the home improvement industry is relatively vague, consumers usually think that is all solid wood furniture, but businesses understand is not the case. According to the Municipal Furniture Industry Association, the use of solid wood sawn timber for door panels and cabinet-based kitchen furniture are more popular in the market. Merchants call them solid wood cabinets. As for the door panels and cabinets are made of solid wood sawn timber, called all solid wood furniture, due to high cost, both parties must agree in writing. The other door is solid wood sawn timber, and the cabinet is made by secondary processing of materials such as skinning, but also written agreement between the parties. To this end, the judge reminded consumers to pay attention to the differences, and to learn more about the goods at the time of purchase.

Work stoppages and changes are best explained in the form of attachments. In many renovation contracts, the two parties will agree that if the home improvement company delays the construction period, it will pay the breach penalty more than a certain period of time. However, Mr. Lin encountered confusion when asking for liquidated damages. He said that the decoration company was completed 3 months late, but the decoration company pointed out that Mr. Lin had asked for work to stop for half a month because of something in his home and met the rainy season after resumption of work. He asked for a suspension of construction during the rain, and the renovation also changed, so he used a lot more. time. The judge found that both parties had no record of the suspension of work and changes. They only remembered that it was difficult to determine whether or not there was a cause in the excess time. It was difficult to determine whether there was a breach of contract. Therefore, the parties were persuaded to negotiate.

It is reported that adding a change attachment after the contract is an ideal method. During the renovation, the public will often have new ideas, add some ideas, and may not be satisfied with the actual results and may also need to re-install, so if it is necessary to stop work and construction changes The time, cost, etc. are written and the two parties sign and confirm it, which can avoid many disputes.

Looking for a decoration company to guard against encountering "guerrillas"

The interview also found a situation in which some citizens went to the home improvement company to discuss the decoration and received the company's staff. However, when the project was received, the staff member was "playing a pheasant" on behalf of the company. There is a company name, but there is no official seal, only the signature of the staff. Afterwards, the citizens found the decoration company’s claim for dissatisfaction with the decoration, but the contract was not recognized by the company, and the staff member had already switched jobs and the claim was difficult. The judge reminded the selection of the decoration company not only to choose a company with good reputation, but also to sign a formal contract, complete terms and have a seal to confirm.