When we buy furniture, we often forget to ask for instructions. The sofa must have a test report. The mattress is not as soft as possible...


At 10 o'clock yesterday morning, Xia Xueqing, deputy director and senior engineer of the Quality Inspection Department of the Quality Supervision and Inspection Institute of the Municipal Quality Supervision Bureau, visited the Chongqing Morning News 966966 Public Service Center to answer questions about consumers' quality of furniture.


As a city government procurement furniture review expert, Xia Xueqing has extensive experience in furniture purchase, and also understands the various quality problems that are prone to furniture.


Within one hour of answering the hotline, nearly 100 consumers called and consulted about the matter. For example, is there a consumer who wants to buy a leather sofa or a cloth sofa? Which is more environmentally friendly for solid wood furniture and sheet furniture? The furniture tastes great, is there a quality problem...


Xia Xueqing seriously answered the questions of consumers and explained some misunderstandings. Some citizens asked why furniture changed color. "If the furniture is not long before it is changed, and the color is obvious, such furniture is likely to have quality problems." Xia Xueqing replied.


Judging from the results of several sampling tests conducted by the quality supervision department on the furniture products of our city last year, the passing rate of furniture products in our city is still relatively high.


Consumers who have any doubts about furniture consumption, or need to test the quality of furniture, can call the consulting quality of the Quality Supervision Institute of the Municipal Quality Supervision Bureau for consultation.


Consumer question and answer


1. Solid wood furniture is more environmentally friendly


Consumer Ms. Li: Is it good to buy solid wood furniture, or is it good for sheet furniture?


Xia Xueqing: There are three main types of wooden furniture. One is solid wood furniture, the other is wood-based panel furniture, and the other is solid wood and wood-based panel furniture. The latter two types are commonly referred to as sheet furniture.


The price of solid wood furniture is high, but it is formaldehyde-free and environmentally friendly. Plate furniture is cheap, but contains harmful substances such as formaldehyde.


The formaldehyde content is a qualified product as long as it is within the standard range. It is recommended to let the seller provide a furniture inspection report when purchasing furniture.


2. The sofa must have a test report


Mr. Wang: Is the sofa a good leather or a good fabric?


Xia Xueqing: This depends on personal preferences and each has its own advantages. However, if the leather sofa is not handled properly during processing, there will be a leathery taste, the leather surface will be easily cracked, and it may also contain formaldehyde. The fabric of the cloth sofa is also prone to excessive formaldehyde. When selecting a sofa, pay attention to whether there is a test report. If you are worried about harmful substances, you can buy a solid wood sofa.


3. Furniture discoloration may be a quality problem


Consumer Miss Zhang: I bought a set of white rustic furniture. The wooden board of the bed became pink in less than a month. It was the same problem after changing it three times.


Xia Xueqing: The same problem still occurs after many replacements, indicating that this batch of products uses the same process and raw materials, and there may be quality problems. It is recommended that you negotiate with the manufacturer to return the product, or take the product to the quality supervision department for testing, so that the other party bears the testing cost.


Qualified white furniture is not discolored, at least to ensure no discoloration within one year. If the furniture is not long before it is changed, and the color is obvious, such furniture is likely to have quality problems.


4. The taste of furniture is not necessarily high.


Consumer Zhang Ayi: There is still a taste of the plate furniture bought half a year ago. Is it caused by excessive formaldehyde?


Xia Xueqing: This is the only way to give an answer. Some consumers buy furniture for a long time or have a taste, because the release of formaldehyde is slower. If the formaldehyde content of the furniture exceeds the standard, it is easy to have long-term odor. Of course, the taste of furniture is not necessarily the fault of furniture. Because such a situation may not be the furniture itself, such as the small size of the house, too much furniture.


5. Do not choose a mattress that is too soft


Ms. Guo: I want to buy a mattress. The friend said that the softer the better, is that the case?


Xia Xueqing: This is a misunderstanding. First, it is not good for the body. Second, such a mattress is likely to have quality problems. For example, the spring used is not up to standard, and the spring is deformed after a long time.


6. There is no instruction in the furniture equal to the unqualified


Mr. Luo: I bought a set of furniture and felt that the smell is very heavy. I want to do a test. What is the process of doing the test?


Xia Xueqing: First of all, I suggest that you first negotiate with the merchant to see if you can return the goods.


The cost of safeguarding rights through testing is relatively high. For example, the cost of testing formaldehyde in furniture is generally 500 yuan. It is very likely that we will destroy the panels of the furniture and dissolve the panels for inspection, which will also affect the use of the furniture.


Consumers are advised to choose reputable merchants and well-known brands when purchasing furniture. At the same time, you must ask for a furniture instruction manual. For furniture without instructions, we first identified it as a non-conforming product.


When consumers buy custom furniture, they must also sign a good contract.


Original title: Quality supervision experts chat about furniture, many details we ignored

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